Effective Date: January 2026

Welcome to our Roots online store. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction and have the legal capacity to enter into these Terms.

2. About Our Store

This website provides apparel, clothing, accessories, and related merchandise for purchase online.

All products displayed on this website are subject to availability.

3. Account Registration

You may create an account to access certain features.

You agree to:

• Provide accurate information.

• Keep your password confidential.

• Notify us immediately of any unauthorized use of your account.

• Be responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

• Refuse any order.

• Cancel any order.

• Limit quantities purchased.

• Verify customer information before processing.

If your order is cancelled after payment, you will receive a refund using the original payment method.

5. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without notice.

Despite our best efforts, pricing errors may occur. If an error is discovered, we reserve the right to cancel affected orders and issue a full refund.

6. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you represent that:

• You are authorized to use the payment method.

• The information provided is accurate.

• Payment will be processed through secure third-party payment processors.

7. Shipping

Shipping times are estimates only.

We are not responsible for delays caused by:

• Weather

• Carrier delays

• Customs

• Holidays

• Incorrect shipping information

Risk of loss transfers to you upon delivery to the shipping carrier.

8. Free Shipping Promotions

Free shipping offers apply only to qualifying orders as advertised.

Minimum purchase requirements, exclusions, and promotional periods may apply.

We reserve the right to modify or discontinue promotional offers at any time.

9. Returns & Exchanges

Eligible products may be returned or exchanged within the return period stated in our Return Policy.

Returned products must:

• Be unused

• Be unworn

• Include original tags

• Be in original packaging

We reserve the right to refuse returns that do not meet these requirements.

Customized, personalized, clearance, or final sale items may not be eligible for return.

10. Product Information

We strive to accurately display:

• Colors

• Sizes

• Materials

• Images

• Product descriptions

However, we cannot guarantee that your device accurately displays product colors.

Minor differences may occur.

11. Intellectual Property

All website content including:

• Logos

• Branding

• Images

• Graphics

• Product photographs

• Videos

• Text

• Designs

• Layout

• Software

is owned by or licensed to us and protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without written permission.

12. User Conduct

You agree not to:

• Violate any laws

• Submit false information

• Attempt unauthorized access

• Upload malicious software

• Interfere with website functionality

• Copy website content

• Use automated scraping tools

• Resell products without authorization

13. User Reviews

If you submit reviews or comments:

• You grant us a non-exclusive, worldwide, royalty-free license to use them.

• Reviews must be truthful.

• Reviews must not contain unlawful, defamatory, or offensive content.

We reserve the right to remove any content at our discretion.

14. Promotions

Coupons, discounts, and promotional offers:

• Cannot be combined unless expressly stated.

• Have no cash value.

• May expire without notice.

• May be cancelled if fraudulent activity is detected.

15. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for their:

• Content

• Privacy practices

• Security

• Products

• Services

Use third-party websites at your own risk.

16. Disclaimer

This website and all products are provided "AS IS" and "AS AVAILABLE."

To the fullest extent permitted by law, we disclaim all warranties, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

We do not guarantee uninterrupted or error-free operation.

17. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Indirect damages

• Incidental damages

• Special damages

• Consequential damages

• Loss of profits

• Loss of revenue

• Loss of business

• Loss of data

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

18. Indemnification

You agree to indemnify and hold harmless the company, its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from:

• Your use of the website

• Your violation of these Terms

• Your violation of applicable laws

• Your infringement of third-party rights

19. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to our collection and use of information as described in that policy.

20. Termination

We reserve the right to suspend or terminate access to the website without notice if you violate these Terms or engage in unlawful activity.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

22. Changes to These Terms

We may modify these Terms at any time.

Updated Terms become effective immediately upon publication.

Continued use of the website constitutes acceptance of the revised Terms.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. Entire Agreement

These Terms constitute the entire agreement between you and the company regarding your use of the website and supersede all prior agreements relating to the subject matter.

25. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

Email: [email protected]

Website: https://app.rootshtx.co/home